Robinhood fraudulent debit card charge

말레이시아의 저 대학에서 온라인으로 말레이시아 화폐로 결제가 되었다는 알림을 받았다. 검색하면 나오는 대학교 이름이지만 저 학교 이름을 도용한 것으로 보이고, 명백한 사기 범죄다. 말레이시아에 가본 적도 아는 사람도 저 국가와 아무 관련이 없고, 실물 카드도 내 앞에 있는 상태다. 지난 3개월간 카드 결제를 한 적이 없는 상태인데 2.43달러가 결제되었다는 알림을 받고 당황하며 카드를 잠그는 방법을 찾고 문의를 남기는 동안 순식간에 계속해서 결제가 되었다. 로빈후드에 남긴 메세지는 아직 답장이 없고 전화는 기계 목소리로 카드 분실/도난 신고 또는 카드 잠금만을 묻는다. 이런 사고는 한 번도 겪어본 적 없었는데 로빈후드 보안이 이렇게 취약할 줄이야.

My debit card was charged this amount online in local myr from Malaysia until I locked my card. I've never visited there and I'm not related with Malaysia at all. I have my physical debit card. I have no idea how it could happen. I can't believe Robinhood security is that weak! I didn't even make a transaction for three months other than using Venmo. When $2.43 was charged at first, I was confused and figuring out what happened and how to cancel. While I messaged to Robinhood, the charge was continuously happened at a fast speed with bigger amount and I became panicked. I didn't get any reply from Robinhood yet and the phone number was only connected to automatic call.

>To the university

Hi, I live in South Korea and this happened. I think someone hacked my debit card and made these online transactions in local Malaysia currency, using the name of Universiti Teknologi Malaysia. I've never visited Malaysia and nothing about me is related to Malaysia at all. I asked my debit card company to cancel those transactions but didn't get an answer yet so I'm reaching this university. I even have my physical debit card and was always careful not to leak my information. I hope this university can help me in some ways. Please get back to me soon.

>To Robinhood, (2nd message)

I even sent an email to that university which seems to be used as a fake name. It seems that someone hacked my debit card and made these online transactions in local Malaysia currency, using the name of Universiti Teknologi Malaysia. I've never visited Malaysia and nothing about me is related to Malaysia at all. I didn't get an answer from Robinhood yet so I tried to reach this university as well. I even have my physical debit card and was always careful not to leak my information. Furthermore, I didn't make any transaction other than Venmo for the last three months. I can't believe how Robinhood security is that weak. I've never experienced this kind of fraud. Please get back to me and solve this annoying situation by getting back my money as soon as possible. I need that money to pay by next Monday.

https://www.reddit.com/r/RobinHood/comments/gkjjt7/robinhood_debit_card_fraudulent_use_anyone_else/

https://qr.ae/pGvhzG

How do I dispute a debit card transaction on my Robinhood account?

Quora에 적힌 걸 보고 Sutton Bank에도 메세지를 남겼다.

My debit card was charged $862.67 online in local myr from Malaysia until I locked my card. It seems that someone hacked my debit card and made these online transactions in local Malaysia currency, using the name of Universiti Teknologi Malaysia.  I didn't get an answer from Robinhood yet so I even sent an email to that university which seems to be used as a fake name. I've never visited there and I'm not related with Malaysia at all. I even have my physical debit card and was always careful not to leak my information. Furthermore, I didn't make any transaction other than Venmo for the last three months. I have no idea how it could happen. When $2.43 was charged at first, I was confused and figuring out what happened and how to cancel. While I messaged to Robinhood, the charge was continuously happened at a fast speed with bigger amount and I became panicked. I didn't get any reply from Robinhood yet and the phone number was only connected to automatic call. I can't believe how Robinhood or Sutton Bank Debit card security is that weak! I've never experienced this kind of fraud before. Please get back to me and solve this annoying situation by getting back my money as soon as possible. I need that money to pay by next Monday.